Refund Policy

Because a purchase on MakerRadar takes effect immediately and can't be "returned", we operate on a no-refund-by-default basis. The sections below describe where we do make exceptions.

• Sales are final once your launch is scheduled or live.
• Duplicate or accidental double charges are refunded in full within 14 days.
• If we fail to deliver what the purchase grants (for example the dofollow link or badge), we'll remediate it or refund you.

• Cancel up to 7 days before the Monday of a booked week for a full refund. After the week starts, no refund is available, including partial weeks.
• If a placement is unavailable due to an outage lasting more than 24 consecutive hours, you may choose an extension or a pro-rata refund.
• You may swap the advertised product once per booking at no cost.

• Refundable up to 7 days before the scheduled send date.
• Once the issue has been sent, the sponsorship is non-refundable.
• You may reschedule to another available date once, free of charge.

• Refundable in full before we begin submitting your product.
• Once submissions have started, the purchase is non-refundable because the work has been performed.

Fraud, upvote manipulation, or abuse forfeits all refund rights, including charges that would otherwise have been refundable.

Please contact us first — most issues are resolved quickly. Raising a chargeback without contacting us may result in account suspension.

Email support@makerradar.io with your order id, the product URL, the purchase date and the reason. We respond within 2 business days. Approved refunds are returned to your original payment method within 5–10 business days.

Nothing here limits consumer-protection rights you have by law (for example an EU/UK 14-day withdrawal right). Where you ask us to begin immediately, you may be agreeing to waive a withdrawal period for completed digital services.

We may update this policy; the "last updated" date above always reflects the current version.