Last updated October 19, 2026
Placement Policy
Paid placements (Featured, Boost, rail and in-feed ads, and the newsletter sponsor) run for whole ISO weeks (Monday–Sunday, UTC). This page explains what you're buying, when you can get a refund, and how to cancel. Rankings are never for sale — see how ranking & ads work.
1. What a placement buys
A placement reserves a position for your product for the week(s) you book. Your approved product card runs by default; you may optionally submit a custom ad for review. A placement never changes your organic rank — paid spots are always labelled.
2. Booking & holding
Slots are first-come, first-served. When you start checkout we hold the slot while you pay; if you don't complete payment in time the hold is released and the slot can sell to someone else. We only ever sell a position once for a given week.
3. Refund window
- Before the booked week starts: full refund on request — the slot goes back on sale.
- Once the week has started: the placement is running, so it's non- refundable, except where we failed to deliver it.
- Duplicate or accidental charges are refunded in full.
- Your statutory consumer rights are unaffected.
4. How to cancel
There's no self-serve cancel button — to cancel a placement, email us at support@makerradar.io and we'll handle it (and the refund, per the window above) by hand. We do this so a cancellation is always confirmed by a person, not triggered by accident.